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Karen Katz

Karen Katz
Karen
Katz

Chair, NMG Board of Directors
Former President and CEO Neiman Marcus Group
Karen Katz was formerly the President and Chief Executive Officer, Neiman Marcus Group LTD LLC. Neiman Marcus Group is a leading international omni-channel retailer of luxury and fashion merchandise with its three prestigious brands – Neiman Marcus, Bergdorf Goodman and MyTheresa. Founded in 1907 in Dallas, Texas, the company has always been known for its commitment to merchandising excellence and customer service. Today, she remains a Board member of Neiman Marcus Group LTD LLC.

In her role as CEO, Ms. Katz oversaw the strategic direction, operations, and expansion of Neiman Marcus Group, renowned for its specialty retail stores, including 42 Neiman Marcus stores, Bergdorf Goodman in New York, and the Last Call Off-Price division; as well as Neiman Marcus Online, the Company’s online and direct-to-consumer business. NMG acquired Munich-based luxury and fashion e-Commerce retailer, MyTheresa in 2014. With sales of approximately $5 billion, NMG employs over 15,000 associates in stores, divisions and facilities nationwide and Germany.

Ms. Katz credits her long-term successes at Neiman Marcus Group on three elements. First, a laser focus on a customer centric model both in store and online by keeping the customer at the center of all business processes and decisions. Secondly, transforming the company through a digital first focus, which helped drive the company's revenues to be almost 35% online, while evolving how the company communicated and marketed to their customers. And finally, by being an innovative leader who was willing to allow the organization to take calculated risks in the ever-changing marketplace.

Ms. Katz was educated at the University of Texas and received a Master of Business Administration from the University of Houston. She has attended Executive Education Programs with special emphasis in customer service at Harvard University, Graduate School of Business.

Ms. Katz and her husband, Alan, reside in Dallas. They have one son, Alex.

Speaking in:

Friday Jan 11
9:30 - 9:45 AM
|
Hall E, Level 1

The Student Program is a once-in-a-lifetime opportunity for students to get insider perspectives from executives at exciting global brands.